Thank you {{ ucfirst($user->name) }} for contacting our support team. A support ticket has been opened for you. You will be notified when a response is made by email. The details of your ticket are shown below:
Title: {{ $ticket->title }}
Priority: {{ $ticket->priority }}
Status: {{ $ticket->status }}
You can view the ticket at any time at {{ url('tickets/'. $ticket->ticket_id) }}